Common Questions

What material is used in MYMUG?

We can't give away the ingredients in the secret sauce, however we use only 100% FDA approved, food-grade, glass-hybrid composite.  MYMUGs are BPA and BPS free. They have also been tested by Microbac Laboratories to make sure they are safe for consuming hot or cold beverages. Each product’s surface appearance is slightly different because of the blending of the composite materials, however, this does not affect the quality of the product.   


Is MYMUG easy to tip over?

The answer is No. Like punching bop bags, MYMUG is remarkably stable because of its low center of gravity - the major part of its weight is distributed just above its base. Unlike, a bop bag, we do not recommend punching your MYMUG.


Why no handle on MYMUG?

MYMUG naturally invites two handed embraces and offers full-hand, comfy control, with insulation that lets you enjoy the warmth or coolness from it’s contents. Plus, no protruding handles that break off during use.


Can I create Latte Art inside MYMUG?

Absolutely! MYMUG has been home to some of the best looking latte art in the industry. As a matter of fact, people have told us that because our MYMUG does not have handles, they have more stability and control over the mug, thus giving them greater control over the art. If you have your own outstanding latte art, snap a photo and send it our way and we will share your talents.


What was it like testing the durability of MYMUG?

It was the most fun part of our job!  We've thrown it off cliffs and run it over with our car, accidentally fallen down the stairs with it and yet MYMUG always comes out intact and ready to drink from. We've eliminated the fear of dropping it, allowing you to have a product that will last.


Does MYMUG come with a lid?

Mugs don’t have lids, but MYMUG does!  Our lid is attractive, splash-resistant, dishwasher and microwave safe and also improves temperature retention.  We have two sizes: one that fits the 4 oz + 8 oz MYMUGs and one that fits the 12 oz + 16 oz MYMUGs. PUT A LID ON IT!


Why does Making Modern and MYMUG exist?

Jon, our founder, takes a last sip from his MYMUG, places it on a counter, and then casually slides it off the edge. He loves seeing the surprise in peoples’ eyes when they see MYMUG bounce instead of break.


As an industrial designer, Jon spent decades recycling old buildings with elegant design ideas, until one day he poured himself a mug of soup. The handle was awkward, the heat-loss irksome, and it was only a drop away

from being scattered shards.


MYMUG is Jon’s reinvention of that 6,000-year-old common mug design still in use worldwide.  MYMUG is made of elegant design ideas like an insulated full-hand ergonomic grip for comfy control, and a virtually unbreakable glass composite with the weight and feel of ceramic .


Jon says, “Elegant ideas are all we need,” and he may be right!


What are the details of the century guarantee and the return policy?

Making Modern LLC offers a century guarantee on all Making Modern products, for all defects related to materials or manufacturing.

Making Modern will replace all products that we confirm by visual inspection to have defects in material or manufacturing. Items damaged due to improper care or abuse cannot be returned.


Visit our Use & Care page for general tips and to submit a claim please email photos and concerns to us at hello@makingmodern.com


Why such a confident guarantee policy?

We have healthy egos and our decades of design experience, manufacturing techniques, and time invested in testing Making Modern products gives us confidence that our products will last centuries, under normal recommended care.


How do I make a return if I live outside the United States?

In the USA we are happy for our customers to contact us directly with any genuine century guarantee concerns, and we will replace any defective product directly. All overseas purchases must be returned to the place of purchase OR send us a plane ticket and we will pick it up in person.


What is Making Modern’s Philosophy on mutual respect?

We respect you and the products we make. If you have a problem with a product please contact us first and don't take your concerns to public social media outlets.  The issue can probably be easily corrected and we pride ourselves on problem solving.  We have worked long and hard to develop truly well designed products, and we always show respect for our customers. We hope the feeling is mutual.


What’s next for Making Modern?

Our next step is creating the ability to have designs on MYMUG, and we may launch different styles of them as well.  We have at least 40 more ideas for kitchenware and home items that need to be reinvented.  We feel like we are just getting started!


Where is Making Modern based?

Making Modern is based in beautiful, blue sky, Boulder, Colorado.