Common Questions

What material is used in MYMUGs?

We use only 100% FDA approved, food-grade, glass-hybrid composite.  MYMUGs are BPA and BPS free. They have also been tested by Microbac Laboratories to make sure they are safe for consuming hot or cold beverages. Each product’s surface appearance is slightly different because of the blending of the composite materials however, this does not affect the quality of the product.   


Are MYMUGs easy to tip over?

No. MYMUGs are remarkably stable because of their low center of gravity - the major part of its weight is distributed just above its base.


Why no handle on MYMUG?

MYMUGS naturally invite two handed embraces and offer full-hand, comfy control, with insulation that lets you enjoy the warmth or coolness from it’s contents. Plus, no protruding handles that break off during use.


What was it like testing the durability of MYMUG?

It was the most fun part of our job!  We've thrown it off cliffs and run it over with our car, accidentally fallen down the stairs with it and yet MYMUG always comes out intact and ready to drink from. We've eliminated the fear of dropping it, allowing you to have a product that will last.


Do MYMUGs come with a lid?

Mugs don’t have lids, but MYMUGs do!  Our lid is attractive, splash-resistant, dishwasher and microwave safe and also improves temperature retention.  We have two sizes: one that fits the 4 oz + 8 oz MYMUGs and one that fits the 12 oz + 16 oz MYMUGs.


Why does Making Modern exist?

Jon McLaughlin takes one last sip from his MYMUG, sets it on a table, and then casually slides it off the end. “I love watching onlooker’s eyes” he bemuses.


Often intense fear... then disbelief... and then utter relief.  Numerous elegant ideas have gone into reinventing the common mug, including MYMUG having a feel and weight similar to ceramic, while being nearly unbreakable.


As an industrial designer, Jon spent his life surprising old, tired buildings with new and lively ideas, until one day he poured himself a disappointing mug of soup. The handle shape was awkward, the heat-loss irksome, and the fragile object was one drop away from becoming a pile of sloppy shards. Close to 6,000 years after the common mug’s invention, Jon started getting elegant ideas about how to reinvent the well-loved object.


Today, twenty prototypes later, Jon’s MYMUG bounces twice then rests unscathed on the ground below. He smiles. “All we ever need are elegant ideas,” he says. And, he’s right.


What’s next for Making Modern?

Our next step is creating the ability to have designs on MYMUG, and we may launch different styles of them as well.  We have at least 40 more ideas for kitchenware and home items that need to be reinvented.  We feel like we are just getting started!


Where is Making Modern based?

Making Modern is based in Boulder, Colorado.


What are the details of the century guarantee and the return policy?

Making Modern LLC offers a century guarantee on all Making Modern products, for all defects related to materials or manufacturing.

Making Modern will replace all products that we confirm by visual inspection to have defects in material or manufacturing. Items damaged due to improper care or abuse.


Visit our Use & Care page for general tips and to submit a claim please email photos and concerns to us at hello@makingmodern.com


Why such a confident guarantee policy?

Our decades of design experience, manufacturing techniques, and time invested in testing Making Modern products gives us confidence that our products will last centuries, under normal recommended care.


How do I make a return if I live outside the United States?

In the USA we are happy for our customers to contact us directly with any genuine century guarantee concerns, and we will replace any defectives directly. All overseas purchases must be returned to the place of purchase.


What is Making Modern’s Philosophy on mutual respect?

We respect you and the products we make. If you have a problem with a product please contact us first and don't take your concerns to public social media outlets.  The issue can probably be easily corrected and we pride ourselves on problem solving.  We have worked long and hard to develop truly well designed products, and we always show respect for our customers. We hope the feeling is mutual.